Frequently Asked Questions

Q1. What is an Ontario Health Team?

 

  • An Ontario Health Team is a group of health service providers and organizations that are working together to be clinically and fiscally responsible for delivering a fully coordinated continuum of care to people in a defined geographic population.

  • Each Ontario Health Team is responsible for setting its own governance structure and at “maturity” will work under a single accountability framework and distribute funding to partners for services from a single envelope received from the Ministry of Health.

  • The assessment process to become an Ontario Health team will be repeated until full provincial coverage is reached and every Ontarian is supported by an Ontario Health Team.

 

Q2. At ‘maturity,’ what will be expected of an Ontario Health Team?

 

  • As set out by the Ministry of Health, at mature state, each Ontario Health Team will:

    • For people within a geographic region, provide a full and coordinated continuum of care, including primary care, hospital care, community and home care, long-term care, mental health and addiction services, and palliative care services.

    • Offer those seeking care 24 hours, 7 days per week access to coordination of care and system navigation services and work to ensure they experience seamless transitions throughout their care journeys.

    • Improve performance as measured by better health outcomes; better patient, client, family, and caregiver experiences; better provider experiences; and better value.

    • Be measured and reported against a standardized performance framework.

    • Operate within a single, clear accountability framework.

    • Be funded through a shared, single funding envelope.

    • Reinvest in front-line care.

    • Focus on digital health, which includes the provision of digital choices for people to access care and health information, and the use of digital tools to communicate and share information among providers.

 

Q3. How long will it take for Ontario Health Teams to reach a mature state?

 

  • Once a group of health service providers has been approved to become an Ontario Health Team, it is anticipated it will take three to five years to reach full maturity.

 

 

Q4. What health services providers make up the Frontenac, Lennox and Addington (FLA) OHT, and what geographic area does the team represent?

  • A team of close to 60 health partners has committed to build a health system that works together to help people in the FLA region achieve their optimal health and wellbeing.

  • Partners in the FLA OHT include family health practices, home and community care, mental health and addiction services, long-term care, patients, caregivers, hospitals, public health, community support services and municipalities. See the list of partners.

  • The FLA OHT plans to serve Deseronto, Napanee and Kingston in the south; Denbigh, Sharbot Lake and Cloyne in the north; and the surrounding rural communities and communities in between. See the FLA OHT region map.

  • There are approximately 226,100 residents in the Frontenac, Lennox and Addington region.

 

Q5. What is the focus of the Frontenac, Lennox and Addington OHT?

 

  • In its first year, the FLA OHT will be working on how to connect residents to a home of primary care and allied health providers working as one team to coordinate care and help people navigate health and social systems, a Health Home.

  • A Health Neighbourhood, a network of additional health and social supports and services, will be organized around individuals, families and caregivers in their Health Homes to ensure timely access to care.

  • As part of building Health Homes and a Health Neighbourhood, in its first year, the FLA OHT will focus on improving people’s health at home by integrating and coordinating home care, community service supports, and mental health and addiction services. It will also work on coordinating an improved care plan for people leaving hospital and returning home, ensuring people have access to primary care.

 

Q6. Will people have to change doctors with this Health Home model of care?

 

  • People will continue to receive care from their existing health care providers, and continue to choose who provides their care and where it is received – within or outside of the FLA OHT.

  • Ontario Health Teams are being designed to make it easier for people to navigate the health system and access the support and care they need, as they transition from one health service provider or setting to another.

 

 

Q7. Who is leading the development of the Frontenac, Lennox and Addington OHT?

 

  • An application steering committee was formed to guide the work of partners in submitting self- assessments, progress reports and the full application to the Ministry of Health. The committee included patient advisors and executive leadership from key sectors: primary care, community care and hospitals.

  • The Ministry of Health has provided OHTs with a collaborative decision-making agreement to help guide teams toward designing a connected health care system. Partners in the FLA OHT plan to use this framework as a template, as their work together continues.

  • Going forward, the FLA OHT is considering establishing a council that includes representation from all partners to ultimately be accountable for the work of stakeholders groups working on the team’s year-1 objectives.

 

Q8. Will patients, clients, families, and caregivers be involved in designing the FLA Ontario Health Team?

 

  • There are a number of existing patient and family advisory councils in the region that have been involved in the application process to become an OHT.

  • The FLA OHT will also work with communities to involve clients, patients, family members and caregivers with diverse lived experiences who haven’t yet been involved and aren’t already participating on councils to participate in working groups. The team will work to recruit age, gender, geographic, ethnic and socioeconomic diversity to its working groups.

 

Q9. Will there be other OHTs in the southeast region?

 

  • Yes; there will be at least two other OHTs in the southeast region. For a list of all the OHTs in the province, please visit the Ministry of Health’s Connected Care webpage.

Q9. Will there be other OHTs in the southeast region?

 

  • Yes; there will be at least two other OHTs in the southeast region. For a list of all the OHTs in the province, please visit the Ministry of Health’s Connected Care webpage.

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